Customer Service

Terms & Conditions

General Terms and Conditions

Please carefully read these terms and conditions before using Odd Molly Boutique Online (the "Web Shop"). By using our Web Shop and placing orders on the Web Shop, you agree to the terms and conditions and our Privacy Policy & Security. Odd Molly reserves the right to alter or modify these terms and conditions from time to time. Users are responsible for keeping themselves updated with eventual changes. The date of this update can be found in the final section of the terms and conditions. If at any time you do not agree to these terms and conditions, please do not use this Web Shop.

This Web Shop is operated by Odd Molly International AB ("Odd Molly"). Throughout the site, the terms "we", "us" and "our" refer to Odd Molly. Odd Molly offers this site including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of the terms and conditions. By ordering any of Odd Molly’s items, you agree to be bound by the terms and conditions.

Information in the Web Shop

Odd Molly has made every effort to avoid errors in the Web Shop. However, information, texts, images, graphics and other material may contain errors, be incomplete or incorrect. In such events - to the fullest extent permitted by law - we cannot be held liable for damages resulting hereof, unless such damage is the result of our gross negligence or willful misconduct.

Odd Molly tries to reproduce the items for sale accurately in the Web Shop. However, it is not possible for us to guarantee that the colors you see in the Web Shop are exactly the same as the color of the actual item. These differences may depend on the display and color capabilities of your computer monitor and therefore we cannot guarantee that the colors are exactly the same as shown on your computer screen.

Accessing our Web Shop

We reserve the right to withdraw or amend the service we provide in our Web Shop, at any time and for any reason, without notice to you. We will not be liable for any reason if the Web Shop is unavailable at any time or for any period.

Viruses, hacking and other offences

You must not misuse our Web Shop by knowingly introducing viruses, Trojans, worms, logic bombs, corrupted data or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Web Shop, the server on which our Web Shop is stored or any server, computer or database connected to our Web Shop. You must not attack our Web Shop via a denial-of-service attack or a distributed denial-of-service attack.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Web Shop or to your downloading of any material posted on it or on any website linked to it.

Linking to our Web Shop

You may link to our Web Shop, provided you do so in a way which is fair and legal and does not damage our reputation or take advantage of it. Such linking must comply with our Intellectual Property Policy set out below in Clause 4.

Links from our Web Shop

Where our Web Shop contains links to other websites and resources provided by third parties, these links are provided for your information only. The existence of a link to another website does not imply or express endorsement of its provider, product or services by us. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them or your reliance on content contained in them.

Disclaimers and Limitation of Liability

You agree that the Web Shop, including the content, is provided free of charge. Odd Molly will not be liable to you or any person for any loss or damage of any kind which may arise from the unauthorised use of the Web Shop and the use of any information contained within it.

Ordering

The Web Shop is open 24 hours a day. However, the store can be closed due to maintenance.

To place an order you are required to provide us with your personal details, contact information and payment details. Please note that it is your responsibility to provide us with valid details.

By placing an order in the Web Shop, you are making an offer to us to purchase the items you have selected on these terms and conditions. We may or may not accept your offer at our discretion.

The receipt you receive after you click "Buy" is an automated acknowledgement meaning we have received your submitted offer. However, the acknowledgement does not mean that we have accepted your offer, and we reserve the right to decline your offer after you have received the automatic receipt. We cannot guarantee that all items shown in the Web Shop are available in stock at the time of your order. If the item you have ordered is out of stock we will contact you as soon as possible and will give you a full refund. Odd Molly has the right to decline your offer if we are unable to obtain authorization for payment.

If we accept your offer, you will receive an order confirmation by e-mail from us. The contract between you and Odd Molly will be effective from the time that the order confirmation is sent by e-mail to you.

We can only accept offers that are made through our Web Shop. We cannot accept orders by telephone, e-mails, letters or fax.

Intellectual Property Rights

Any information posted by Odd Molly on the Web Shop is the property right of Odd Molly and may not be copied or used in any other way.

All items for sale in this Web Shop are for personal- and non-commercial use only. All logos, designs, graphics, photos, icons, texts, images and data provided in the Web Shop are owned or licensed by Odd Molly.

Odd Molly’s trademarks include Odd Molly, Post Fire Dew and Celebrating Yourselves and the logos for the named trademarks. Using the Web Shop does not give you the right to use our trademarks or any other intellectual property rights of Odd Molly.

Force Majeure

Odd Molly shall be excused from the performance or punctual performance of any of its obligations under the Conditions of Sale if such performances are prevented, restricted or interfered with for any reason beyond the reasonable control of Odd Molly, including but not limited to, fire, flood, earthquake, explosion, strike or other casualty or accident ("Force Majeure").

Governing Law

Without limiting your rights as a consumer under the laws of your country, these terms and conditions as well as all disputes or claims arising hereof and of using or shopping in the Web Shop shall be governed by the laws of Sweden. Any dispute, controversy or claim arising out of or in connection with these terms and conditions, or the breach or invalidity thereof shall be determined by Swedish courts.

Do you need help?

Do you have any questions, comments or complaints related to your purchase please contact our customer service team at customerservice@oddmolly.com

April 15, 2014